Privacy Policy

Dear Customer, this information is provided to you pursuant to art. 13 of EU Regulation 2016/679 by Retevacanze s.r.l. with registered office in Palermo Via Piersanti Mattarella, 20 in the person of Antonio Nuccio, n.q. owner of the data processing. We would like to inform you, in fact, that his personal data will be used in compliance with the principles of correctness, lawfulness, transparency, confidentiality and protecting his rights.

  1. Methods and purposes of data processing:

Your data will be processed only by authorized personnel, both in paper format and on computer media, in order to:

  1. a) block and / or confirm your reservation
  2. b) provide the requested services / goods (accommodation and accessories)
  3. c) carry out the payment acceptance service (electronic and otherwise)
  4. d) fulfill the current administrative, accounting, fiscal, Public Security obligations and / or those imposed by the Supervisory and Control Bodies
  5. legal basis

We inform you that the provision of your data is mandatory for everything related to the regular fulfillment of legal and contractual obligations, therefore any refusal to provide your data, in whole or in part, may not make it possible to provide the requested services.

We also inform you that Retevacanze s.r.l. processes the optional data of users on the basis of their consent, ie through the explicit approval of this information and in relation to the methods and purposes described above. Upon receiving your explicit consent, your data could therefore also be processed to: keep your personal details in order to speed up subsequent booking procedures; send you our commercial communications by post, e-mail services or electronic messaging.

  1. Categories of recipients

Without prejudice to the communications to be made in compliance with specific legal obligations and / or secondary legislation, your data could be transmitted to subjects, identified in writing and to whom specific instructions on data processing have been provided:

  1. a) persons, companies or professional firms that provide assistance and / or consultancy services or activities with particular - but not exclusive - reference to accounting, administrative, legal, tax, financial and IT activities
  2. b) banking institutions for the management of obligations arising from the execution of the contract
  3. Retention period

In compliance with specific legislative obligations, your data will be kept for the entire time required by these obligations and in any case for a period not exceeding 10 years. However, the user's optional data, acquired for purposes other than legal requirements, will be immediately deleted or treated anonymously.

  1. Rights of the interested party

Pursuant to European Regulation 2016/679 (GDPR) and national legislation, the interested party may, according to the methods and within the limits established by current legislation, exercise the following rights:

- request confirmation of the existence of personal data concerning him ( right of access);

- know its origin; receive intelligible communication;

- have information about the logic, methods and purposes of the processing;

- request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;

- in cases of consent-based processing, receive their data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;

- the right to lodge a complaint with the supervisory authority.

We would like to remind you that, if you have given your consent, should you change your opinion in the future in this regard, you will always have the possibility to directly address your requests to the Data Controller:

Company name: Retevacanze s.r.l.

Address: Via Piersanti Mattarella, 20  Postal Code 90141, Palermo (ITALY)

Phone Nr: (+39) 091 6118715